Returns & Refunds

Returning an item with our 14 day returns policy

At Crazy Lenses, we are dedicated to offering the best products at the best prices. Therefore, if for any reason you aren't 100% satisfied with your purchase, we will happily accept a return of a single item or an entire order. However, all items that you wish to return must be unused, fully sealed and in their original packaging. You must also contact us via info@crazylenses.com within 14 days of your date of purchase so that we can log your return request and provide a shipping address for our returns processing centre. Unfortunately, we can't accept return requests that are received after this 14 day period has lapsed.

Receiving your refund

Upon receipt of your return, and provided the items are returned unused, fully sealed, and in their original packaging, we will process a refund within 4-7 working days. Please note, this refund will NOT include the amount you paid to have your order shipped from us to you, or the amount you have paid to return your order. Refunds are processed for the cost of products only.